Returns and FAQ - Orono Brewing Co.

FREQUENTLY ASKED
QUESTIONS

Shop for Orono Brewing merchandise online. We have many t-shirts, sweatshirts, tank tops and more available. Some designs are ONLINE ONLY! Something for the whole family!

Where is the store based?

Based in Orono, ME. Ships form warehouse in multiple locations across the United States.

What is this store’s return and exchange policy?

ALL SALES ARE FINAL via our online store. Our store runs as a print-as-you-buy type storefront and does not stock items. Therefore, we cannot take items back. Contact us with any questions.

Do you accept orders placed outside of the United States?

We sure do!

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

Can I buy gift cards online?

Yes, you can purchase gift cards online to be used at our brick and mortar locations (Orono & Bangor, Maine). The physical card will be shipped to you. Gift cards for apparel and merchandise online are currently not available.

Can I redeem gift cards online that I purchased at OBC?

Again, no. We used two different systems for in-store and online. They are not connected.

How do I pay for my order? Is it secure?

The checkout process is powered by both Stripe, one of the most trusted online payment solutions on the web. Because of this, we have all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club.

What if something is wrong with my order?

Please reach out to us via our contact page.